We are unable to deliver on public holidays, any orders placed on a public holiday will be dispatched the following working day.
A signature is required for all UK and international deliveries.
All parcels are sent on a fully trackable service. If you would like to know where your parcel is, please contact our Customer Services team at email@example.com.
Unfortunately, we are unable to ship to PO Box addresses.
If you’re delivering to a place of work, please ensure the company name is on the delivery address.
In the unlikely event that you do not receive your order within the stated delivery time frame, please contact our Customer Services team within 7 days at firstname.lastname@example.org.
Standard Delivery will arrive within 3-5 working days from when you submit your order and is available Monday – Friday.
Standard Delivery is free for orders over £70. For orders under £70, shipping is £3.99.
Guaranteed next day delivery is only available Monday – Thursday. The cut-off for next day delivery between Monday – Thursday is 2pm.
Please note next day delivery orders placed on a Friday before 2pm will arrive in 1-3 days. Next day delivery orders placed on a Saturday or Sunday will arrive within 2-3 working days.
Next day delivery orders are £7.99.
Orders placed to Northern Ireland do not qualify for Next Day delivery.
|International Delivery Options||Delivery Times||Shipping Cost|
|European Tracked & Signed||Once your order has been dispatched, you can expect to receive your parcel within 3-5 working days. This delivery time frame is subject to customs clearance and is not guaranteed. Please note, a signature will be required upon receipt of your parcel.||£15|
|Rest of the World Tracked & Signed||Once your order has been dispatched, you can expect to receive your parcel within 10 working days. This delivery time frame is subject to customs clearance and is not guaranteed. Please note, a signature will be required upon receipt of your parcel.||£20|
Royal Mail aim to deliver all European orders within 3-5 working days after the date of dispatch and orders to the rest of the world within 10 working days.
These delivery time frames are not guaranteed and are expected delivery dates which are subject to customs delays – especially during busy periods of the year. We are unable to influence any customs procedures.
All international orders are dispatched using Royal Mail on a standard tracked international delivery service and then transferred to your local postal company for delivery.
Please note, we do not currently deliver to: Russian Federation, Venezuela, Pakistan, Lebanon, Syria, Bahrain, Kuwait and Saudi Arabia.
As all orders are currently shipped from Europe, countries outside of the EU may be subject to additional custom and import fees upon delivery. If you’re unsure on whether you’ll be subject to a custom and import fee, we’d recommend contacting your local customs office for more information before placing your order.
If you choose to refuse the custom and import fee and the parcel is returned back to 8 Apparel, a shipping and handling fee may be deducted from your refund.